I. Types of Data Collected

When using the Company’s services, you may be required to provide the following information:

• Passenger name
• Contact telephone number for immediate communication
• Email address for itinerary notifications or electronic invoices
• Pickup location, drop-off location, and scheduled travel time
• Bank account information for refund processing
• Invoice information, including Unified Business Number and other required details

To improve user experience and website stability, we may also automatically record certain browsing data:

• Device and browser type
• Usage records, including clicked content and referring pages

II. Purposes of Data Use

The personal data collected by the Company will be used only for the following service-related and legally required purposes and will not be used arbitrarily for unrelated purposes:

• Itinerary arrangements, transfer confirmation, and communication
• Vehicle and chauffeur dispatch
• Invoice issuance and refund processing
• Passenger feedback and service quality monitoring
• Occasional promotional notifications, limited to previous service users
• Compliance with formal investigations conducted by legal or competent authorities

III. Data Security Protection

To protect passenger information, 【Wan Ma Teng Executive Car Service】 implements the following security measures:

• Encrypted data transmission throughout the website to prevent information leakage
• Firewall protection and access-control mechanisms
• Data security and privacy training for all employees
• Deletion or de-identification of personal data after its intended purpose has been fulfilled, in accordance with applicable regulations

IV. Disclosure of Information to Third Parties

The Company will not disclose your personal data without justification, except under the following circumstances:

• Information must be provided to professional chauffeurs or relevant personnel to complete the scheduled journey
• Disclosure is required by law or requested through an official document issued by a competent authority
• Disclosure is necessary to protect the lawful rights and interests of the Company or a third party

V. Your Rights

Under the Personal Data Protection Act, you have the following rights and may submit a request through customer service:

• Request information about or access to your personal data
• Request a copy for retention or transfer
• Correct inaccurate information or supplement incomplete information
• Request that the Company stop using or processing your personal data
• Request deletion of personal data, subject to legal retention requirements such as invoice recordkeeping

The Company will process your request within a reasonable period in accordance with applicable laws.

VI. Changes to This Privacy Policy

• This Privacy Policy may be revised at any time in response to operational requirements or changes in applicable laws and regulations
• The latest version will be published promptly on the Company’s official website without separate notice to individual users
• We recommend reviewing this policy periodically to remain informed about the latest protections relating to your personal data